Data Privacy Policy
This policy was last updated on September 25, 2023
Introduction
Channel Marketing Association ("we", "us", or "our") is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our services, including our website and associated online platforms (collectively, the "Services"). Please read this Privacy Policy carefully to understand how we handle your personal information.
By using our Services or interacting with us, you agree to the terms of this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using our Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the "Effective Date" at the beginning of this Privacy Policy, and any changes will be effective as of that date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
Information We Collect and Receive
We collect information from you in various ways when you interact with our Services. The information we collect may include personal data and non-personal data, as described below:
- Information You Provide to Us
- Member Information: When you apply for membership or request more information about becoming a member, you are required to provide personal data such as your name, email address, phone number, physical address, employment information, and other relevant professional details.
- Payment Information: If you become a member, we collect payment information in connection with your membership fees through our third-party payment processor, Stripe, Inc. Please review Stripe's privacy policies for more information.
- Event Audio and Video: We may record audio and/or video of our members, sponsors, panelists, and event participants for marketing purposes and to provide access to those who couldn't attend live events. We may also request members to provide testimonials for marketing purposes.
- Social Media Data: When you interact with our Social Media Pages on platforms like Facebook, TikTok, Twitter, and LinkedIn, we collect personal data you voluntarily provide, such as contact details and messages.
- Contacting Us: When you communicate with us, other members, or users through our platform, contact forms, email, or other communication channels, you may provide information like your name, profile picture, email, phone number, employment details, and professional background.
- Surveys: When you complete forms or respond to surveys or questionnaires, we collect the personal data you provide.
- Information We Obtain from Others - We may obtain information about you from other sources, including other users of our Services, third-party services, and public websites or social networks, to enhance the information provided by you.
- Information We Automatically Collect
- Automatic Data Collection: We automatically collect certain information when you use our Services, including internet or network activity information such as your IP address, unique device identifiers, browsing and search history, and clickstream data. We use this information to improve our Services, analyze trends, administer the platform, gather demographic data, and protect against misuse.
- Device Information: We may collect information about the devices you use to access our Services, including hardware models, operating systems, software, file names, unique device identifiers, and mobile network information.
- Crash and Error Information: In the event of service crashes or errors, we may collect data to diagnose and resolve issues, including device IP address, operating system version, application configurations, and other relevant statistics.
- Cookies and Other Technologies - We use Cookies and Other Technologies to enhance your experience on our Services. These technologies sometimes collect data that may be linked to personally identifiable information. The types of cookies we use include:
- Necessary Cookies: These are essential for basic website functions and cannot be disabled without affecting Service functionality.
- Analytical Cookies: These collect data on how you use our Services, allowing us to monitor performance, count page visits, and improve our offerings. Examples include Google Analytics cookies.
- Functionality Cookies: These enable additional functionalities or enhance security on our platform.
- How We Use Your Information - We use the information collected for various purposes, including:
- Providing and improving our Services
- Registering you as a member and personalizing your experience
- Responding to your inquiries, feedback, or questions
- Sending administrative information and updates
- Analyzing your interactions with our Services
- Maintaining and enhancing our platform
- Developing new products and services
- Enforcing our terms and policies
- Preventing spam, fraud, and unlawful activities
- Complying with legal obligations and protecting rights, privacy, and safety
- We may also use aggregated and de-identified information for research and marketing purposes.
- How We Share and Disclose Information
- Affiliates, Sponsors, and Service Providers: We may share personal data with service providers who assist us with various functions, including website hosting, data analysis, customer service, and event coordination. We may also share your information with our affiliates and sponsors, subject to their privacy policies.
- Sharing on Social Media & Messaging: You may choose to share personal data on message boards, chat applications, or similar services within our platform. Please note that information shared through these services may become public and subject to those services' privacy policies.
- Sharing with Your Consent: We may share or disclose your personal data for other purposes with your explicit consent or as directed by you.
- Aggregate/De-Identified Data: We may share Aggregate/De-Identified Information for various purposes, including research and marketing.
- Legal Reasons: We may disclose your personal data when required by law, court order, or legal process or, to prevent or investigate criminal activities or fraud, or to protect the security of our Services, or to enforce our policies and agreements.
- Sale, Merger, or Other Business Transfer: In the event of a sale, merger, or partnership, your personal data may be transferred as part of our assets, subject to applicable legal restrictions.
- Your Choices
- Access, Review, and Deletion: If you have an account, you can access, review, update, or delete your personal data through account features or by contacting us. Please note that some data may be retained as required by law or for legitimate business purposes.
- Cookie Control: You can manage cookies in your web browser settings. Blocking all cookies, including necessary ones, may affect Service functionality.
- Email Preferences: You can unsubscribe from marketing emails by following the "unsubscribe" link in those messages. We may still send administrative emails regarding our terms or privacy policy updates.
- Optional Data: While providing personal data is generally optional, some features may require certain information for use.
- Do Not Track (DNT): We do not respond to DNT signals, as there is no universally adopted industry standard for DNT.
European Residents - If you are a resident of the European Economic Area (EEA), you have specific rights regarding your personal data, including the right of access, rectification, erasure, restriction of processing, data portability, objection, withdrawal of consent, and the right to lodge a complaint with a data protection authority.
California Residents - California residents have certain rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of their personal information. You may exercise these rights as described in the CCPA section above.
Security - We take reasonable measures to protect your personal data, but no online system is entirely secure. If you believe your information is no longer secure, please contact us immediately.
Information Retention - We retain personal data as necessary for legal, dispute resolution, or legitimate business purposes. We may also retain copies for disaster recovery, fraud prevention, or other legitimate business needs.
Data Processing and Data Transfers - Your personal data may be stored, processed, and transmitted in various locations, including outside your country. We take measures to ensure such transfers comply with applicable privacy laws.
Links to Third-Party Websites - Our Services may contain links to Third-Party Websites. Please review the privacy policies of these websites, as we are not responsible for their data practices.
Children's Information - Our Services are intended for individuals aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you become aware of such data, please contact us.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at info@channelmarketingassociation.com.
Please allow 30 days for a response.